Top 5 Essential Leadership Skills

A company is only as strong as its leader - but learning to be an effective and supportive leader isn’t always easy, especially if you have no experience to draw on and have come into your career in a completely different role. The ways of doing business and leadership have changed from what people are used to, and it’s important to make sure that the way you run your company isn’t going to affect you negatively in the long run.

Posted on: Thursday, December 9th, 2021

Here are a few essential leadership skills to develop to run a successful business, keep your employees loyal, and elevate your customer experience and satisfaction rating.



Every good leader needs to learn how to communicate in a different way to how they normally communicate – and that’s because a leader needs to be transparent in what they expect and need from people. Communication skills as a leader also mean that you’re open to criticism and concerns, as well as new and bright ideas from the most unlikely places.

A leader who knows how to communicate with their employees can foster an open office culture where the employees feel confident and supportive in speaking out – and big issues cease to be big issues in the long run.



Your employees are your most valuable asset, so make sure that they feel like your most important aspect. As a leader, your job with your team is to inspire them, support them, and help them to learn from both mistakes and successes.

A good team leader doesn’t shy away from pushing their team. Verbal motivation and incentives can be a powerful tool to show support for the people who work for you – and when they feel appreciated, they’ll be more likely to work hard to achieve their goals and meet your expectations.



As a leader, you’ll have multiple roles to fill, and it’s key to learn which of those roles need your attention versus which you can delegate to other members of your team. This doesn’t need to be a problem – if your team feels supported and heard, your employees will go above and beyond to use the tools at their disposal to meet new challenges.

Mistakes might happen, but that’s fine! Take it as a learning opportunity, and make sure to use them as landmarks to help your employees improve.



 Your business situation is going to change. And you’ll need to change with it.

Businesses today are vastly different from the businesses most of us grew up with. As a business leader, part of your role is to monitor these changes and see where your organisation can fit in, and if your organisation needs to change or pivot in order to meet market demands.

Similarly, if there have been internal changes, it’s important to take them into account and pivot your business if your old direction is no longer suitable.



It’s important to know where your strengths and weaknesses are – as a leader, as an employee, and as someone who works within the organisation.

Your strengths and weaknesses are what set you apart from your competitors. Understanding those qualities will help guide you in the decisions that you need to make as a leader.

Struggling to understand your new leadership role? Need some advice?

Drop us a line and we’re happy to help.