Here are five essential tips for successful employee onboarding.
Make sure they feel welcomed and at ease by introducing them to colleagues and showing them around the working environment.
This one is an easy step to miss out on, especially if you run a small or medium business. That said, it’s important to take the time to introduce your new employee to the company, and it’s best if you introduce them to everyone in one moment rather than relying on the employee to introduce themselves to each new person that they meet. By taking charge of their first greeting, an awkward hurdle has been completely eliminated and the employee can already feel at home knowing that there’s someone who’s taken the liberty of announcing their new job.
For businesses who work remotely, this still is a fundamental aspect of any onboarding process. When a new employee joins a business, by their first day they should already have had their company email and account set up. To personalise it further, add a guide to any software that is heavily used, and if you rely on company equipment, make sure that their laptop or computer is ready to go without having to wait on IT to clear or set up a new account. This lets them get to work faster, and sets the message that the company anticipated their first day.
Any new employee will have questions about the company they’re working for: what it stands for, what values the brand stands behind, and what processes the company uses. To save time and the potential risk of the employee getting bombarded with information, have a dedicated employee handbook that lists everything you need to know about the company, including the way the company works, any progression opportunities, and what they need to know about each department. This helps them understand the company they’ve been hired to work at a lot better, and therefore the teething problems of a new hire are lessened.
While the first week or so will undoubtedly be hectic for any new hire, take the time to set up a work buddy or mentor to show them and help them through the office. This can help them settle in faster, and break the ice with their new colleagues – plus, having someone they can trust will make it easier for the new hire to feel at home in their role.
This can also help control the pace of the training process and set an easy rhythm for them to get used to it.
We get it: hiring a new employee is time-consuming, and taking all these extra steps to make sure that the new hire is comfortable might not be in everyone’s schedule. However, onboarding is important to make sure that the new hire is fitting in well, and that any potential problems can be dealt with without needing to resort to drastic measures. If your new hire is struggling within the first month, chances are that they will start considering applying to a different workplace, and you don’t want all your effort to have gone to waste. Check in regularly during their first month of employment, and work with them to find solutions to any issue. You’ll be amazed at how well new hires respond to active listening.
Need more tips on onboarding a new hire? Want to ask our advice for anything else HR-related? Drop us a line! We’re always happy to talk!