This masterclass is designed for managers, team leaders, and professionals seeking to enhance their emotional intelligence skills to foster better relationships and improve overall effectiveness in the workplace.

Masterclass Overview:

This masterclass presents EI as a skill that can be learned and mastered as part of a critical management development journey. Participants will explore Goleman’s EI model in practical terms, focusing on enhancing empathy and developing self-management strategies such as self-regulation, anger control, and assertiveness. Through interactive discussions and exercises, delegates will gain valuable insights to improve their interpersonal relationships and overall effectiveness in the workplace.

Key Outcomes:

• Understand the principles of Emotional Intelligence and its significance in personal and professional contexts.
• Recognise the negative consequences of unmanaged emotions on personal effectiveness and workplace dynamics.
• Develop strategies for self-regulation and anger control while enhancing assertiveness and empathy

Benefits After the Session:

• Improve interpersonal relationships through better understanding and management of emotions.
• Learn effective techniques to navigate passive and aggressive behaviours, fostering a more positive work environment.
• Gain practical tools and techniques derived from Goleman’s EI model to enhance overall emotional competence in various workplace scenarios.

Target Audience:This masterclass is designed for managers, team leaders, and professionals seeking to enhance their emotional intelligence skills to foster better relationships and improve overall effectiveness in the workplace.

Reservation secured upon payment; fees non-refundable once paid.

The content above is not exhaustive and only serves as an indication of what can possibly be included. StreetHR’s masterclass are tailored in relation to every delegate needs.