Meet Bank of Valletta one of our sponsors for HR GIG 9- Building Bridges: Uniting EX and CX

Bank of Valletta, 50 years of supporting our economy and the communities they serve.

Posted on: Thursday, May 30th, 2024

We’re happy to, once again, welcome Bank of Valletta as our sponosr for HR GIG 9. Bank of Valletta’s roots run deep, mirroring the history of our islands for the past 50 years. 

Here is what Bank of Valletta have to say about being a part of HRGIG9 – Building Bridges: Uniting EX and CX. 

Why They Chose to Sponsor  HR GIG: 

As a service provider, we strongly believe in being People-First in our overarching purpose. This year’s theme of ‘Building Bridges between EX and CX’ resonates strongly with us. Our organisation spans a broad spectrum of functions, relying on the professionalism and commitment of our people to deliver at high standards. Investing in staff well-being, benefits, and career development is key to the Bank’s continued success. 

Our decision to sponsor HRGIG is another way in which we support the HR community. We recognise this event’s role in bringing together professionals from the HR industry in Malta to share knowledge, ideas, and best practices. BOV can help the HR community to facilitate the exchange of valuable insights and experiences, whilst we demonstrate our commitment towards talent development and the professional growth of individuals. 

What HR GIG Means to Them:

HR GIG spells a unique opportunity to interact with and network with other HR professionals from different industries. Sharing experiences with others enables us to challenge our people to think outside the box within the context of changing circumstances and shifting customer behaviour, as well as evolving workforce demographics. For us, HR GIG is like a charging station, where our HR people can hold meaningful exchanges with their peers and recharge in a collaborative environment. 

Bank of  Valletta Blog:

Bank of Valletta’s roots run deep, mirroring the history of our islands for the past 50 years. We shared important milestones, like the first ATMs in Malta, the first debit cards, and the introduction of electronic banking such as phone and internet banking, and the first mobile banking app in Malta among other innovations. BOV also etched its name in Maltese history, participating actively in national events like the Euro changeover and taking a proactive approach during the years of the pandemic. Bank of Valletta is a key player in the local economy and is constantly renewing itself as a leader and catalyst in the market. It recognises the need to face and embrace challenges and opportunities brought about by technology and will continue to shape banking in Malta, while always remaining customer-centric.  

Going forward, the Bank is committed to working collaboratively with its customers, employees, and other stakeholders to create a brighter and more prosperous future for all. BOV is also determined to be a leader in the new paradigm of community well-being through environmental social, and governance goals. This speaks of the company’s values of community, innovation, and growth, of creating long-term value for customers, shareholders, and other stakeholders, in line with its mission to be the Bank of Choice for its customers and the Employer of Choice for its people. 


Thoughts on HR GIG 9 – “Building Bridges: Uniting EX & CX”:    

At Bank of Valletta, we are firm believers that Employee Experience and Customer Experience are deeply connected. This is particularly the case for a service provider like us, where customers engage with our people all the time. The energy of an employee with a positive mindset and a ‘can do’ mentality will impact colleagues and customers alike. Building a strong corporate culture that promotes the values of team effort and innovation will have ripple effects on the customer experience that one learns to expect from our organisation. This is the bridging that we are working towards at Bank of Valletta.


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