5 Tips on Improving Workplace Communication

Good communication in the workplace has a number of benefits for companies that really put thought and effort into the way they speak to, and with, their employees. Besides creating a supportive and welcoming environment, good communication can help earmark and solve problems before they become a bigger issue, saving time and effort and keeping the company running smoothly.

Posted on: Tuesday, June 21st, 2022

Here are five tips to help any business support good communication.

1) Get to know your people.

While it might be difficult to communicate individually with everyone if you run a big corporation, the value of one to one and all-hands meetings cannot be underestimated. Giving your people a chance to communicate with you helps to build trust and rapport between you and your employees, and while one-to-one meetings are especially effective, any sort of small, intimate meeting can help generate the kind of environment where people feel comfortable speaking out. Don’t forget to ask for feedback – it helps establish the communication strategy as a two-way street!

2) Talk about where your business is going.

One of the things that can be difficult to establish is the idea of where the business is going and what its current goals are – and it just so happens that it’s a fundamental aspect of any company to know these things. Employees who are on the same page when it comes to the company’s goals, visions, and strategies will feel like what they do for the company matters in the long run, and helps them to feel like they’re part of a team that truly cares about both company goals, and them.

3) Create a bottom-up communication strategy.

It’s especially easy for employees lower on the career ladder to feel as though their thoughts and opinions aren’t being taken into account, so creating a channel that services these employees can have a big impact on employee morale. Make sure that you provide an opportunity for ideas to make their way through the company, no matter at what stage of the career ladder one is on – this opens up opportunities for employees to advance, and helps build the idea that the business truly cares about their personal progress.

4) Plan team building activities.

Getting time to build a solid team will take more than the eight or so hours that you are at work, so it’s good to think about setting up some after-work team building activities or events. Make sure they’re not mandatory, and that employees feel comfortable staying behind, but otherwise emphasise that team building events are created to help employees understand their co-workers better. Events are especially effective as they can provide a safe, out-of-work environment where people feel more comfortable sharing their thoughts.

5) Focus on creating a communication strategy that works for your employees.

There are many ways to communicate with employees: you can have a chat group, you can have email threads, you can have ongoing web calls. However you choose to communicate, make sure that it’s a method that your employees can support and that they don’t have to put effort into getting right. Our best recommendation is to go for the option that’s least intrusive such as a group chat.

Creating a good working environment also means creating opportunities to improve and build on communication skills, and should form one of the cornerstones of any business looking to create a better work culture. If you’re looking for more advice on communication strategies, or you just want to talk, drop us a line – we’re happy to help!